Effective Date: May 6, 2026 · Last Updated: May 6, 2026
By visiting our website, submitting a request through our website or chat widget, communicating with us, or using any Arbuckle Nursery and Landscaping service, you agree to these Terms of Service ("Terms") and our Privacy Policy. If you do not agree, please do not use our website or services.
These Terms form a legal agreement between you ("you," "your," or "Customer") and Arbuckle Nursery and Landscaping ("we," "us," or "our").
Arbuckle Nursery and Landscaping is a licensed landscaper serving Indianapolis and the surrounding central Indiana area, including Boone, Hamilton, Hancock, Hendricks, Johnson, Marion, and Shelby counties.
Address: 1715 South Hunter Road, Indianapolis, IN 46239
Phone: (317) 374-0258
Email: arbucklenursery@gmail.com
Arbuckle Nursery and Landscaping provides residential and commercial landscaping services, including but not limited to:
The specific services we offer, our pricing, and availability are determined case-by-case after an on-site assessment. Services are subject to change and may not be available in all locations.
Any estimates provided through our website, chat, phone, or text are initial estimates based on the information you provide. They are not binding and are intended to help you understand the typical price range for your project.
Before we can provide a final quote, we will visit your property to assess the work required. This assessment is free and does not obligate you to purchase services.
After the assessment, we will provide a written quote specifying scope, total price, payment terms, estimated start date and duration, and any materials. Written quotes are valid for thirty (30) days unless otherwise stated.
A quote becomes a contract when you accept it in writing (email, text, signed document, or electronic signature) and we confirm the acceptance. Verbal acceptance is not sufficient to create a binding agreement.
Arbuckle Nursery and Landscaping provides services primarily within central Indiana, including Indianapolis, Carmel, Fishers, Noblesville, Westfield, Zionsville, Brownsburg, Avon, Plainfield, Greenfield, Beech Grove, and surrounding communities in Boone, Hamilton, Hancock, Hendricks, Johnson, Marion, and Shelby counties. We may decline work outside our primary service area or charge additional fees for travel.
Once you accept a quote, we will work with you to schedule your service. Scheduling is subject to availability, weather, and other factors.
If you sign up for recurring service (weekly, bi-weekly, monthly), it will continue automatically until you cancel in writing. Recurring prices are subject to annual review and may increase with thirty (30) days' notice.
We may reschedule or cancel services due to weather, unsafe property conditions, non-payment of prior invoices, or equipment/staffing issues outside our control. We are not liable for delays caused by these circumstances.
We will send an invoice after each completed service or on the billing cycle specified in your project agreement. Invoices are delivered by email or text.
We accept credit/debit cards (Visa, Mastercard, Amex, Discover), ACH/bank transfers, paper checks, and cash. Online payments are processed securely by our payment processor.
Unless otherwise specified, payment is due within fourteen (14) days of the invoice date. Larger projects may be billed on a deposit + progress + final schedule defined in the written quote.
Accounts not paid within 14 days may incur a late fee of $25 or 1.5% of the outstanding balance, whichever is greater, charged monthly. Accounts more than sixty (60) days past due may be suspended, referred to collections, or subject to legal action. You are responsible for reasonable collection costs and attorneys' fees if collection becomes necessary.
If you are not satisfied with a completed service, contact us within seven (7) days and we will make it right — redo the work, provide a credit, or issue a partial refund at our discretion. Refunds are not available for services cancelled less than 24 hours in advance, weather-related rescheduling, customer plan changes after work begins, or services completed per the agreed scope.
We warrant our services will be performed in a professional and workmanlike manner consistent with industry standards. If a defect in our workmanship becomes apparent within thirty (30) days, contact us and we will correct the defect at no additional cost.
For plants and trees we install, we provide a limited one (1) year survival warranty covering replacement of plant material that dies due to improper installation. The warranty is void if plant damage is caused by improper customer watering, extreme weather, pests, disease, wildlife, physical damage from pets/people/equipment, vandalism, or third-party chemical application.
Hardscape installations (paver patios, walkways, retaining walls) carry a five (5) year warranty against defects in workmanship, subject to proper use and normal wear. The warranty does not cover settling due to soil conditions beyond our control, frost-heave cracking, damage from roots, or impact/vehicle damage.
To make a warranty claim, contact us at (317) 374-0258 or arbucklenursery@gmail.com with a description and photographs. We will respond within seven (7) business days.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
These limitations do not apply to liability that cannot be excluded under applicable law (including gross negligence, willful misconduct, or personal injury caused by our negligence) or to refunds we owe you.
By providing your phone number and email address, you consent to receive communications from us about your quote, scheduled services, invoices, promotional offers, and customer service. You can opt out of marketing at any time by replying STOP to any text, clicking unsubscribe in any marketing email, or contacting us directly. See our Privacy Policy for full details.
You agree not to:
All content on our website — text, images, logos, designs, photographs, testimonials, and branding — is the property of Arbuckle Nursery and Landscaping or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may view and share for personal, non-commercial purposes, but you may not copy, modify, reproduce, distribute, or use it commercially without written permission.
Our website may contain links to third-party websites, products, or services. We are not responsible for their content, privacy practices, or terms. Your use of third-party services is at your own risk and subject to their terms.
If you have a complaint, contact us first at (317) 374-0258 or arbucklenursery@gmail.com. We will work with you in good faith to resolve the issue directly.
These Terms are governed by the laws of the State of Indiana, United States, without regard to its conflict of laws principles.
Any dispute that cannot be resolved informally will be handled in the state or federal courts located in Marion County, Indiana, and you agree to submit to the personal jurisdiction of those courts.
Any claim arising out of or relating to our services must be filed within one (1) year of the date the claim arose, or it is permanently barred.
We may update these Terms from time to time. When we do, we will update the "Effective Date" above. For material changes, we will notify you by email or a prominent notice on our website. Continued use after the update constitutes acceptance.
Entire Agreement: These Terms, together with our Privacy Policy and any written service agreements, constitute the entire agreement between you and Arbuckle Nursery and Landscaping and supersede all prior communications.
Severability: If any provision is held invalid or unenforceable, it will be severed and the remaining provisions will remain in full force.
Assignment: You may not assign these Terms without our written consent. We may assign these Terms at any time without notice or consent.
Waiver: Our failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.
Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control, including acts of God, weather, natural disasters, pandemic, war, terrorism, civil unrest, labor disputes, supply chain disruptions, or government action.
Independent Contractor: Arbuckle Nursery and Landscaping is an independent business. These Terms do not create a partnership, joint venture, employment, or agency relationship.
If you have any questions about these Terms, please contact us:
Arbuckle Nursery and Landscaping
Address: 1715 South Hunter Road, Indianapolis, IN 46239
Phone: (317) 374-0258
Email: arbucklenursery@gmail.com
These Terms of Service were last reviewed on May 6, 2026.